Information Collection
We collect the following personal information when you use our services:
Name.
Email address.
Phone number.
Demographic information such as age and gender.
Travel details such as preferred destinations and travel dates.
Use of Information
The information we collect is used for the following purposes:
Processing and booking airline tickets and tourism services.
Communicating with customers and providing the required support.
Sending special offers and service updates.
Improving the user experience and personalising content.
Information Protection
We follow strict security procedures to protect personal information from unauthorised access, alteration or disclosure.
Security Measures
We follow strict security procedures to protect your personal data, including encryption and two-factor authentication. We are committed to best practices for data protection and to addressing any security breach should one occur.
Users' Rights
Users have the right to access and update their personal information or request its deletion at any time.
Sales and Purchase Policy
Sales
All offers and products displayed on our website are subject to availability and change.
We reserve the right to modify or cancel offers at any time without prior notice.
Purchases
When making a purchase, accurate and complete information must be provided.
Payment details must be checked for accuracy before completing the order.
An order confirmation will be sent by email after the order has been received and processed.
Cancellation and Refunds
Customers may cancel or amend their bookings in accordance with the terms specified for each product or service.
When a refund is requested, the request will be processed in accordance with our refund policy.
Disclaimer
General Information
The information and services provided on this website are for general informational purposes only. At “Fly Yemen & More”, we strive to provide accurate and up-to-date information; however, we make no guarantees regarding the accuracy, completeness or suitability of the information provided.
Disclaimer of Warranties and Liability
Your use of this website is at your own risk. We do not guarantee that the website will be free from errors, viruses or any other harmful components. We accept no liability for any damage resulting from your use of the website or reliance on any of the information provided.
Cookies
Our website uses cookies to improve the user experience. We provide information on our website about how to manage your cookie preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies or privacy practices of those websites, and we encourage you to review their privacy policies.
User Consent
User consent to the collection and use of personal data is obtained through clear options. Users may withdraw their consent at any time by contacting us.
Data Retention Period
We retain your personal data for the period necessary to fulfil the purposes for which it was collected. You may request the deletion of your data after the retention period has ended.
External Partners
We may share your data with external partners in order to provide the requested services. We ensure that our partners comply with privacy and data protection policies.
Changes to the Policy
We reserve the right to modify or update this disclaimer at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of those changes.
Contact Us
If you have any questions regarding our Privacy Policy or Sales and Purchase Policy, please contact us by email at info@fly-yemen.com or by phone at +967-1-444412/3.